Sometimes you might need to find our product code, also what we may call a SKU code. You may need to find this information to enter in your exchange details, for example.
On the product page
On the product page – You’ve gone to our website and are on a product page. To find the product code, you must look under the product details section, on the right hand side of the page.
Please note: The product code is dynamic and it changes when you select a different colour or fit, so if you toggle sizes and fit ensure you’ve made a note of the new product code. It is also important to note that when you select a size, this is added to the end of the product code. For example “CSR2114OLV" in a large becomes CSR2114OLVLSH”
On your clothing
You can find your Product Number (also known as a SKU) on the care label attached to your item of clothing.
RN 1 16036 is actually the label number and does not relate to any of our products, in fact, the Product Number is just below.
In the example above, the Product Number is: ACN0043BWT
You can then type this number directly into the search box located in the top right of your screen, which should lead you directly to your item!